Frequently Asked Questions


General Questions

How do I get in contact with someone in an emergency?

Emergencies should always dial 911.

Do you offer walk-in appointments?

Same day appointments are available in most cases. Call the office for details.

What do I do if I need a refill on a medication?

We ask that you be responsible for anticipating the need for refills. Requests may take up to 48 hours to process. You can request a refill via your secure patient portal or via voice message. 

How do I get my lab results?

Lab results are available for viewing on our secure patient portal after they have been reviewed by your provider. If you do not have access to the patient portal please contact the office. If you do not have web access you may request a printed copy of your labs from your provider.

How do I get a referral to a specialist?

When you need to see a specialist, your provider will create a referral for you during your office visit. 

What hospital affiliations do you have if I need to be admitted to the hospital?

Dr. Salagubang maintains privileges at Florida Hospital and is available to see patients at Florida Hospital Apopka. 

What insurance plans do you accept and will my visit be covered?

We participate in many HMO, PPO, and traditional indemnity insurance plans.  Call our office to inquire about your particular plan.  You should verify coverage and your benefits prior to services being rendered. Remember that having an insurance card may not mean automatically that you have coverage for routine or preventive care. 

Do I need to send my old records to you prior to my first visit?

Old records are useful to have for patients with complicated health histories, but for the most part, old records are not necessary for the first visit.

Can you treat my whole family or do I need a pediatrician?

We treat patients of any age, including newborns.

About Our Services

Geriatric Care

Dementia Evaluation and Management

Falls Screening

Functionality Assessment

Medication Review

Nursing Home Management

Urgent Care

Hospital Management

Sore throat​

Asthma and COPD Flare-Ups



Allergic reactions

Minor Surgical Procedures (lacerations, biopsies)

Condition Management

High cholesterol

High blood pressure





Physical Exams

Newborn Exam 

Well Child Exams

Adult Physical Exams

School and Sports Participation Exams

Woman’s Wellness Exams


IAM Healthy
201 N. Park Avenue, Suite 201
Apopka, FL 32703
Phone: 407-204-0061
Fax: 407-814-2068

Office Hours

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